Bobby Abuchi

AI Software Engineering | Cloud Solutions Architecture & DevOps

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Experience

Passionate about doing things right: excellence in execution, strong collaboration, continuous learning, and impactful results. I maintain thorough documentation and journals to enable seamless transitions and long-term team success.

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EMSTAC

IT Support Engineer

Oct 2025 - Present
Managed high-volume helpdesk queue: resolved tickets daily via phone, email, and in-person support for over 4000 office and remote users. Resolving 90% of issues at first contact through methodical diagnosis.
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Waltech Information System

Cloud Engineer

Jul 2024 - Sep 2025
Evaluated opportunities for Cloud Adoption and conducted regular reviews of customers public cloud usage for potential innovation and cost optimisation.
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Bank of Industry Limited

System Analyst

May 2023 - Jul 2024
Designed, developed, and deployed custom business applications and modules using PowerApps, SharePoint, and low-code platforms, and provided technical support to internal customers
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Nnamdi Azikiwe University

IT Analyst

Aug 2020 - May 2023
Offered technical support to staff and students while collaborating with team members to create web applications that streamline processes and improve daily operations at the university.
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Mofasoft Ltd.

Software Developer

Sep 2015 - Jul 2020
Developed server-side logic and maintained the database for web applications. Integrated user-facing elements with server-side logic. Produced clean, maintainable code and a journal of the development process.

Education

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Nnamdi Azikiwe University

Bachelor of Science- BSc, Computer Science

2012 - 2016

Licenses & Certifications

Build Beautiful Websites
Microsoft Certified: Azure AI Fundamentals
Microsoft
Build Beautiful Websites
Certified Data Science Professional
Oracle
Microsoft Certified: Azure Fundamentals
Microsoft
Python 3 Programming Specialisation
University of Michighan
Build Beautiful Websites
Security, Compliance, and Identity Fundamentals
Microsoft
Google Business Intelligence Certificate
Google
Google Data Analytics Professional Certificate
Google
Google IT Automation with Python
Google
Google Business Intelligence Certificate
Google
Google IT Support Professional Certificate
Google
Microsoft Certified: Azure Fundamentals
Microsoft
Managing the Company of the Future
Artificial Intelligence on Microsoft Azure
Microsoft
DevOps Mastery
KodeKloud
ITIL 4 Certification
EDUCUBA

::: Projects :::

Harnessing Cloud Insights: with Azure Monitor

Cloud monitoring capabilities gives comprehensive insights into applications and infrastructure depl...

Implementing Identity & Access Controls with Entra ID: User, Group, MFA, SSPR & Conditional Access

In a typical enterprise environment, effective identity and access management (IAM) is essential for...

All the Money (ATM): A Simple App for Personal Finance

This is a simple personal finance web application for the purpose of expense tracking, investment ma...

    ::: More Projects :::

    All the Money (ATM): A Simple App for Personal Finance
    This is a simple personal finance web application for the purpose of expense tracking, investment management and budgeting.
    Implementing Identity & Access Controls with Entra ID: User, Group, MFA, SSPR & Conditional Access
    In a typical enterprise environment, effective identity and access management (IAM) is essential for security, compliance, and operational efficiency. Microsoft Entra ID is the central identity platform, for secure authentication, controlled access to Microsoft 365, Azure resources, third-party SaaS apps, and internal systems with supporting for remote employees, contractors, and external partners.
    Harnessing Cloud Insights: with Azure Monitor
    Cloud monitoring capabilities gives comprehensive insights into applications and infrastructure deployed on the cloud. From creating and configuring Log Analytics workspace, to facilitating efficient data collection and analysis. Let's walkthrough setting up data sources, configuring log queries, and implementing alerts, to enable proactive monitoring and informed decision-making.

     Ireland | Bobby Abuchi